Live Chat Installation Service

Live Chat Installation Service

Would you like to offer Live Chat on your website so you can chat online with your (potential) customers? Integrating Live Chat on your website is an ideal way to chat live with your customers and leads and to provide real-time customer support. Respond instantly to customer questions and boost your turnover! We have put together an installation service that lets you offer Live Chat on your website(s) within one working day. The package we have put together is ideal for freelancers and SMEs.

The Live Chat we use is compatible with all types of websites, even if you use WordPress, Drupal, Magento, Joomla, Concrete or other CMS packages. The Live Chat feature we install for you is completely free to use, there are no monthly recurring costs. The Live Chat software is also updated to the latest version automatically and free of charge.

Our Live Chat installation service is a one-off investment – there are no recurring costs. What's more, this cost is easily recouped, since offering Live Chat will increase your turnover, because you can chat live with your leads and customers.

Get started today by offering Live Chat!

Included in installation service:

• Uploading the Live Chat-script to your web domain (latest version)
• Installation of the Live Chat software
• Creation of the administrator (Live Chat Operator)
• Creation of five shortcuts (saved messages that can be reused)
• Creation of 1 trigger (automatic messages to leads/customers visiting your website)
• Setting up a schedule (when your Live Chat is automatically online/offline)

The Live Chat software includes the following options:

• Use of shortcuts (welcome messages, standard questions, etc. can be stored in memory and sent immediately)
• Use of triggers (automatically starts a Live Chat with your visitor after, for example, 1 minute or after visiting a certain page).
• Ticket system (when Live Chat is offline, visitors can send tickets/emails that are shown in your Live Chat control panel)
• Access to the Live Chat app is possible from your browser and from a Windows application. Via your smartphone you can even download the official Live Chat app , available for iOS® and Android®.
• Notifications of new website visitors
• Report/analysis of website traffic
• Creating departments (e.g. 'sales' and 'support')
• GDPR compliant
• Numerous templates for layout and positioning on your website
• The Live Chat can be placed on one page, specific pages, or on every page of your website.
• And much more…

Requirements:

• You have an active web domain with access to your FTP server and database. The installation service requires you to provide these details to us. After completing the installation, you can change the login details. You can note your login details for the FTP server during checkout at the Order notes (under 'Additional information'). If you wish, you can also send it to us separately by e-mail () or by phone: +31(0)43-365-5801.

Delivery time:

1-2 working days

This service only covers the installation of a Live Chat software package on your web server and preparing it for use by your staff. The Live Chat software is developed by a third party. Using this software is free, but paid 'add-ons' are available for it (these are not required for the software to work). These paid add-ons are not included in our installation service. If you have specific questions about the Live Chat software package or would like to request a demo, please feel free to contact us.