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Service Level Agreements for certified translations

Ecrivus Multimedia is a full-service translation agency specialized in sworn translations and apostilles. With a team of experienced and certified translators, Ecrivus Multimedia offers accurate and high-quality translations for all kinds of applications official documents.

Services of Ecrivus Multimedia

Next sworn translations and apostilles Ecrivus Multimedia also offers translations for the following official documents:

• Birth certificates
• Marriage certificates
• Divorce certificates
• Diploma's and certificates
• Notarial deeds

Other translations that Ecrivus Multimedia offers include:

• Contracts
• Annual reports
• Medical reports
• Technical manuals
• Website content

Ecrivus Multimedia offers translations in more than 35 languages, including:

• English
• Spanish
• German
• French
• Chinese

Service Level Agreements

Service Level Agreements (SALAD's) contain agreements between Ecrivus Multimedia and its customers about the services to be provided, such as the quality of the translations, the speed of delivery and the rates. By a SALAD to establish, both parties can have clear expectations and the services run optimally.

The SALAD for sworn translations at Ecrivus Multimedia includes:

• Guarantee of the accuracy of the translations
• Agreements about the delivery time of the translations
• Provisions regarding the confidentiality of the documents
• Transparency about rates and any additional costs

Conclusion

Service Level Agreements for sworn translations are essential for a smooth and transparent collaboration between Ecrivus Multimedia and its customers. By making clear agreements and recording them in a SALAD, misunderstandings can be prevented and the services are of high quality.

Frequently asked questions

What is a sworn translation?

A sworn translation is an official translation certified by a sworn translator. These translations are legally valid and are often used for documents required for official procedures.

How long does it take to have a certified translation made?

The delivery time of a sworn translation may vary depending on the language, the length of the document and the workload at the translation agency. In the SALAD there are agreements about the delivery time of translations.

Are certified translations more expensive than regular translations?

Yes, sworn translations are often more expensive than regular translations because of the extra certification and responsibility that a sworn translator wears. The rates are communicated transparently in the SALAD.

A Service Level Agreement (SALAD) is a contractual one agreement between a translation agency and a client, which sets out the expectations and obligations of both parties with regard to sworn translations. It is essential to have one SALAD to provide clarity on matters such as deadlines, quality standards and rates.

A SALAD for sworn translations in Dutch must clearly indicate which documents must be sworn translated and within what period this must be done. In addition, it must also indicate which authority is responsible sworn translation will certify and which specifications apply.

It is important to be in the SALAD to determine which rates will be used sworn translations in Dutch. This could, for example, be based on the number of words or pages, or a fixed rate per project. In addition, it must also be clear what additional costs may be charged for urgent orders or additional revisions.

A SALAD for sworn translations in Dutch must also specify which quality standards are applied and how the quality of the translations is measured. This can be done, for example, through customer feedback or by carrying out quality checks by the translation agency itself.

It is wise to SALAD also make agreements about the confidentiality and security of the translated documents. This may, for example, mean that the translation agency is obliged to protect confidential information and not to share the client's data with third parties.

A SALAD for sworn translations in Dutch must also make clear what measures will be taken in the event of disputes or complaints. This may, for example, mean that there is a specific procedure for handling complaints and arranging any compensation.

Finally, it is important to determine the duration of the SALAD and how it can possibly be extended or terminated. It is good to regularly check the SALAD evaluate and update to ensure that both parties remain satisfied with the collaboration sworn translations in Dutch.

Sworn translation you need, but do you have some questions first? We are ready for you. To our contact page you will find our details. You can call us at +31(0)43-365-5801 or e-mail us at . Op werkdagen tussen 09.00 en 17.00 uur kunt u uw vraag tevens stellen via onze Live Chat Support – wij reageren binnen 1 minuut.

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